Connect with your customers
Improve customer service, reduce errors, increase productivity
Improves Order Accuracy
Who better to enter their order requirements than the customer themselves?
Totally Secure
Password protected. You choose who can enter orders
Easy to Use
For you and your customers
Eliminates Duplication
No more manual inputting = time saving
Do your customers need to place orders at a time that works for them? Fed up with manually inputting customer orders and the errors that sometimes occur?
Grotech Data Solutions’ Customer Portal enables your customers to enter their own orders via a website directly into the GDS system –
Increase productivity still further by linking Sage 50 to your GDS system, enabling customers to enter their orders directly to your Sage 50 database
Easy to use
Customers simply log on, select the products they want, enter the quantity required plus their order number and, if relevant, the date required
View full sales order history
Customers can see what they’ve ordered before, check the status of current orders and easily place repeat orders
Set special prices
Tailor pricing to specific customers – ideal for business to business transactions. Already using this feature in Sage 50? Your portal can be set up to automatically use the same information
Set multiple price breaks
Need different unit prices according to the quantities ordered? No problem!
Customer’s own products
Customise your system to show customers selected products – such as their own special items. They can also select where they want them sending from the multiple delivery address function in the sales portal
Interested in 24/7 customer order processing? Contact us now to arrange an online demo to see the software in use.