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Customer Portal

Connect with your customers

Improve customer service, reduce errors, increase productivity

Improves Order Accuracy

Who better to enter their order requirements than the customer themselves?

Totally Secure

Password protected. You choose who can enter orders

Easy to Use

For you and your customers

Eliminates Duplication

No more manual inputting = time saving

Do your customers need to place orders at a time that works for them? Fed up with manually inputting customer orders and the errors that sometimes occur?

Grotech Data Solutions’ Customer Portal enables your customers to enter their own orders via a website directly into the GDS system –

'your customer' outside premises building
'gds system' in front of database server
'sage 50' in front of server database
'your employee' in front of fingers typing on laptop

Increase productivity still further by linking Sage 50 to your GDS system, enabling customers to enter their orders directly to your Sage 50 database

Easy to use

Customers simply log on, select the products they want, enter the quantity required plus their order number and, if relevant, the date required

View full sales order history

Customers can see what they’ve ordered before, check the status of current orders and easily place repeat orders

Set special prices

Tailor pricing to specific customers – ideal for business to business transactions. Already using this feature in Sage 50? Your portal can be set up to automatically use the same information

Set multiple price breaks

Need different unit prices according to the quantities ordered? No problem!

Customer’s own products

Customise your system to show customers selected products – such as their own special items. They can also select where they want them sending from the multiple delivery address function in the sales portal

Interested in 24/7 customer order processing? Contact us now to arrange an online demo to see the software in use.